Contact Details
Email: customerservice@milktest.co.nz
Phone: +64 7 849 6010
Physical Address
1344 Te Rapa Road,
Hamilton 3288,
New Zealand
We Value Your Feedback
If you are dissatisfied with the service you have received, or if you have any comments, questions or feedback to give us, please do not hesitate to contact us.
Complaints
A complaint is a dissatisfaction of a service that you have received. MilkTestNZ takes all complaints seriously and will work with you to resolve any issues in a timely manner. MilkTestNZ has procedures in place to help ensure any complaint is addressed fairly, efficiently and effectively.
When a complaint is sent through, a unique identification number will be assigned to it. All complaints are treated fairly, objectively and confidentially. A person impartial to the issue will investigate the complaint. At the conclusion of the investigation, MilkTestNZ will provide you with the outcome of the investigation and whether any corrective actions have been created.
MilkTestNZ are committed to continually improving the quality of our service and would like to hear from you on how we can improve on our service. Please contact us using the form to the right or send an email to customerservice@milktest.co.nz.